oz 365 Responsible Gambling
Gambling is entertainment — not a way to solve financial problems. oz 365 believes every player's experience should be controlled, informed, and safe. On this page you can learn how to set limits, recognise warning signs, and get help when you need it.
Keep Your Gambling Under Control
At oz 365 we care about every user's wellbeing. Slots, live casino, or sports betting — any activity is enjoyable only when it stays a form of entertainment. Reading our Terms and Conditions will help you understand the standards we operate by and how our protective measures work.
Betting is an activity for adults. To create an account at oz 365 and take part in any form of betting or casino activity, you must be at least 21 years old. Allowing minors to use an account is strictly prohibited. If there are children or teenagers in your household, it is important not to leave your device logged in and to keep your account credentials private.
Avoid gambling under financial or emotional pressure. Chasing losses by placing more bets is a dangerous habit. Before each session, decide on a fixed time and money limit. The automatic limit-setting tools available on our platform make this straightforward.
Under our Privacy Policy, your personal information and account data are kept secure, and suspicious activity is monitored as part of our responsible gambling programme.
Our Commitment
oz 365 places every player's safety as its top priority. When a problem is identified, we actively provide support and, where necessary, take steps to restrict account activity.
Tools for Setting Your Own Limits
oz 365 provides several practical tools to help you keep your gambling habits in check. These features are entirely your choice and can be activated at any time.
Deposit Limit
Set an upper limit on the amount you can deposit daily, weekly, or monthly. Once a limit is set, it cannot be increased before the specified period ends.
DepositSession Time Limit
Set a time limit for how long you play in one session. When the time is up, the system will automatically send you an alert.
TimeReality Check
At set intervals you will receive automatic messages reminding you how long you have been playing and what your overall results are.
AlertLoss Limit
Play will stop once you have lost a set amount. This is the most effective way to keep financial losses in check.
ProtectionTake a Break
Temporarily close your account for a few days — from 24 hours up to several weeks. Logging in will not be possible during the break.
BreakSelf-Exclusion
Apply for a long-term self-exclusion. Once this step is taken, the account cannot be reopened before the set period ends.
ExclusionTo activate or change any of these tools, contact oz 365 via 24/7 live chat or email support. All requests are handled in Bengali and English.
Recognise the Warning Signs
Gambling addiction develops gradually. If you notice any of the signs below, seek help without delay.
- You feel the urge to place more bets to try to win back money you have lost
- You hide how much you gamble from family or friends, or lie about it
- You find it hard to stop gambling and keep trying but cannot manage it
- You are spending money set aside for household or essential expenses on betting
- Thinking about gambling is taking your attention away from sleep, work, or family
- When you cannot gamble, you feel restless, irritable, or anxious
- You are taking out loans or selling belongings to fund your gambling
Habits of a Responsible Player
A few simple habits can keep gambling fun and in control at all times.
- Before you play, decide — mentally or in writing — the maximum amount you are willing to spend
- Treat betting as entertainment, not as a source of income
- Avoid betting when you have been drinking or are under emotional stress
- Take regular breaks and spend time with family and friends
- Never borrow money or use credit beyond a set budget to play
- After a loss, rest for a while instead of placing bigger bets out of frustration
Get Help When You Need It
Acknowledging a problem takes courage. Learn about the support options below — you are not alone.
oz 365 Live Chat
24 hours a day, 7 days a week. Help is available in Bengali and English. Requests to set limits or apply for self-exclusion can be made directly via live chat.
Email Support
Send any responsible gambling request in writing by email. Our team responds promptly.
Family and Loved Ones
Share what you are going through with a trusted family member or friend. Support from someone close to you does the most to ease emotional pressure.
Professional Advice
Speak to a psychologist or professional counsellor. Gambling addiction is treatable and recovery is possible with the right support.
The oz 365 support team gives the highest priority to any responsible gambling request. Applications for self-exclusion or limit-setting are processed quietly and in complete confidence. You can also find detailed information on this topic in our FAQ section.
Keep Children Safe
oz 365 strictly enforces a 21+ age limit. Age is verified at registration, and proof of identity may be requested in suspicious cases. If there are younger members in your household, take the following steps:
- Use a password or biometric lock on your device so children cannot access your account
- Do not share your oz 365 account password with anyone, and change it regularly
- Always log out after use, especially on a shared device
- Keep parental control software active on your phone or computer
If you suspect a minor is using an account, notify us via live chat immediately — we will act quickly.
Age Limit is Mandatory
All betting, casino, and gaming activities at oz 365 are exclusively for persons aged 21 or over. If verification fails, an account may be suspended immediately.
How Self-Exclusion Works
Self-Exclusion is the strongest protective measure available. Choosing it will completely close your account for a set period. During the exclusion you:
- Will not be able to log in to your account
- Will not be able to place any bets or play any casino games
- Will not receive promotional emails or notifications
- Can withdraw any balance remaining in your account (via the support team)
When the exclusion period ends, your account will not reopen automatically — you must actively apply to reactivate it and complete a cooling-off period. To apply for self-exclusion, contact 24/7 live chat or email support.
Applying for Self-Exclusion
Contact oz 365 support to apply for self-exclusion. State your preferred duration — from 30 days up to permanent exclusion.
Contact 24/7 Live Chat